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How do I contact support?

Email info@luxedetect.com or use our contact form. We usually answer within 24 hours. Include your order number.

Email info@luxedetect.com or use the form on the contact page. We usually answer within 24 hours.

To help us answer faster, include:

  • your order number, which is in your confirmation email;
  • the email address you ordered with;
  • what happened, with screenshots if they help.

You can also reply to any email we send you about an order.

Updated November 6, 2026

Still need help?

Send us a message and we will get back to you, usually within 24 hours.

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