Can I order without an account?

Yes. All you need is an email address. Your confirmation, any photo requests and your result go to that email.

Yes. You can place an order with just your email address. You do not need to create an account first.

We send your confirmation, any photo requests and your result to that email. Check that it is spelled correctly, and add our address to your contacts so nothing ends up in spam.

Your orders are linked to your email. To see them later, go to My account and sign in with the same email. You can ask for a 6-digit sign-in code, so you do not need a password.

To pay with credits, sign in at checkout with the email the credits belong to.

Updated November 6, 2026

Still need help?

Send us a message and we will get back to you, usually within 24 hours.

Or use the contact page

How do I place an order?Pick the brand and category, upload your photos, choose a turnaround and pay. No shipping: we authenticate from your photos.
How much does authentication cost?Prices depend on the category and the turnaround you choose, from $9 for sneakers in 24 hours.
How do turnaround times work?Choose 24 hours, 12 hours, 2 hours or 30 minutes. The clock starts once we have every photo we need.
Who authenticates my item?Two of our authenticators review your item separately, and our AI cross-checks their work before the verdict is sent.
Why are you asking for more photos?Our authenticators sometimes need a closer look at one detail. Upload the photos from the link in our email, at no extra cost.
What can you authenticate?Handbags, watches, jewelry, sneakers, clothing, streetwear, accessories, eyewear and collectible toys, across hundreds of brands.

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Can I order without an account?

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